CarePoint Hearing Where Care & Clarity Meet Call (623) 255-8098

Better hearing, brought right to your door.

Personal, unhurried hearing care in the comfort of your own home across the West Valley. Prefer to visit me? My Goodyear location is open too.

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No pressure, ever 20+ years in the West Valley Medicare Advantage benefits welcome

A different kind of hearing visit

Care that comes to you

Getting to an appointment is not always easy. So I come to you. Complete hearing care in your living room, at your assisted living community, or at my Goodyear office if you prefer. Same quality care, at your pace.

1

Call or text

Call or text (623) 255-8098. I'll ask a few questions and we'll find a time that works for you.

2

I come to you

I arrive with everything needed for a full hearing evaluation, fitting, or repair, right at your kitchen table.

3

Ongoing care

Cleanings, adjustments, and check-ins every few months so your hearing keeps sounding its best.

What better hearing feels like

More music. More laughter. More life.

Hearing loss can creep in slowly, pulling you back from the conversations and moments you love most. I am here to help bring you back.

What I do

Complete hearing care, start to finish

Everything from your first hearing test to years of follow-up support, all in one caring place.

Comprehensive Hearing Test

A complete diagnostic evaluation of your hearing health, including air and bone conduction testing and speech recognition analysis.

Hearing Aid Evaluation

An honest look at your technology, style, feature, and pricing options. Always with full transparency and never any pressure.

Fitting & Programming

Your devices are programmed with best-practice fitting methods and tuned to your lifestyle for comfort, clarity, and natural sound.

Adjustments & Fine-Tuning

As your hearing needs change, your devices should change with you. I keep them dialed in over time.

Diagnostics & Repair

Cleaning to complex troubleshooting for devices from Starkey, ReSound, Phonak, Oticon, and Signia, even if you bought them elsewhere.

Insurance & Medicare Advantage

Many Medicare Advantage plans include hearing benefits through a third-party administrator. I can help you understand what your plan covers before your visit.

My promise to you

Honest care, with no surprises

The way hearing care should feel: clear, fair, and built to last.

45-Day Money-Back GuaranteeEvery hearing aid includes a 45-day trial. Not fully satisfied? Return it for a 100% refund.
Clear, Honest PricingNo surprises, no pressure. I walk you through every option and what it costs before you decide anything.
Payment Options AvailableI work with you to find a payment approach that fits your situation. Ask me what's available.
Care for the Long RunCleanings, adjustments, and follow-ups every 3 to 4 months are part of your experience, not an extra.

Trusted technology

The industry's leading brands, fit and serviced

All major styles, including receiver-in-canal, behind-the-ear, in-the-ear, and CROS systems, from the manufacturers you can count on.

Starkey
ReSound
Phonak
Oticon
Signia
Melissa Rodriguez, HIS — CarePoint Hearing

About CarePoint Hearing

Hearing care that feels personal

Melissa Rodriguez, HIS

I have called the Greater West Valley home for more than 20 years. CarePoint Hearing is a family-owned practice built on one belief: hearing care should feel personal, honest, and unhurried.

That is why I come to you. Bringing care to your home or community means you are comfortable, there is no rushing, and I can give you my full attention. My goal is for every person I see to feel heard, supported, and confident at every step.

Good questions

Frequently asked questions

Have a question that is not here? Just call or text (623) 255-8098. I am always happy to talk it through.

Do you have an office I can visit?
CarePoint Hearing is primarily a mobile practice, so I bring care to your home, your assisted living or care community, or you are welcome to visit my location in Goodyear. Whatever is easiest for you.
What are your hours?
My hours are very flexible. I schedule appointments seven days a week, including mornings, evenings, and weekends, to fit your routine. Just call or text (623) 255-8098 and we will find a time that works for you.
How do I know if I need hearing aids?
Common signs include conversations sounding unclear in groups, turning the TV up louder than others like, asking people to repeat themselves, or feeling worn out from the effort of listening. A comprehensive hearing exam is the best way to know for sure.
How much do hearing aids cost?
Most patients can expect a range of $2,000 to $6,000 for a pair, depending on technology level, features, manufacturer, current promotions, and any insurance discounts. I walk you through every option before you decide anything.
Does Medicare cover hearing aids?
Traditional Medicare does not cover hearing aids. However, many Medicare Advantage (Part C) plans include hearing benefits through a third-party administrator. I am happy to help you look into what your specific plan covers before your visit.
What is your return policy?
All hearing aids purchased through CarePoint Hearing include a 45-day trial period. If you are not fully satisfied for any reason during that time, you may return your devices for a 100% money-back guarantee. Custom ear pieces follow manufacturer guidelines.
What is included in the price of hearing aids?
Your price includes professional fitting, custom programming, and ongoing follow-up care, plus cleanings, adjustments, support, and the manufacturer warranty.
How long does a hearing test take?
A full hearing evaluation typically takes about 30 to 45 minutes, including time to talk through your concerns, complete the tests, and explain your results clearly.
What happens during a hearing aid fitting?
A fitting usually takes 60 to 90 minutes. I program and fine-tune your devices so they feel comfortable and sound natural, and we practice using them together so you leave feeling confident.
Do you offer follow-up care and adjustments?
Yes. Ongoing follow-up care is a core part of your experience, with cleanings, adjustments, and checks every 3 to 4 months. I am happy to service devices you purchased elsewhere too.
What payment options do you offer?
I work with each patient individually to find an approach that fits their situation. Give me a call and I am happy to walk you through what is available.
Can hearing aids connect to my phone?
Yes. Most modern hearing aids can connect directly to your smartphone, so you can stream phone calls, music, and other audio straight to your ears.
Do hearing aids help with tinnitus?
Yes. Many hearing aids can help reduce the perception of tinnitus, and many models include built-in tinnitus relief features.
What should I bring to my appointment?
Bring your insurance card, your current hearing aids if you have them, a list of medications, and any questions or notes about changes in your hearing. You are welcome to have a family member or friend join you to help with decisions.

Let's talk

Book your visit

Call or text and we will find a time that suits you, at home or at my Goodyear location. Simple, convenient, and tailored to your needs.

(623) 255-8098
Call or text, whichever you prefer
info@carepointhearing.com
I reply within one business day
Flexible hours, 7 days a week
Mornings, evenings, weekends — by appointment
Serving the West Valley
BuckeyeGoodyearSurpriseLitchfield ParkTollesonAvondaleand surrounding cities
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Not sure where to start?

That is completely normal. Give me a call and we will talk, no appointment and no pressure needed. I will help you figure out the right next step for your hearing.

Call (623) 255-8098

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